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Guidance on Designated Care Reservation Fee

For patients receiving outpatient consultations not covered by insurance

At our clinic, as a measure to reduce outpatient waiting times, we have prioritized reservations, introduced online consultations, etc., in our efforts to alleviate the burden on patients as much as possible.
From the fiscal year of Reiwa 4, the application of insurance for infertility treatments has begun, and the opportunity for patients to receive consultations at our clinic has increased more than ever before.
In conjunction with this, starting from September 1, 2022, a reservation fee of ¥1,100 (tax included) will be established for all insured patients who make reservations during the times listed below.

The reason for setting this reservation fee is that maintaining the operational structure of clinics like ours requires significant effort during these specific time periods.
Please understand that even if you have a reservation, this does not necessarily mean that the consultation will start exactly at the reserved time.

Designated Care Reservation Fee Applicable Times

*As of August 1, 2023, the applicable times have changed depending on the clinic.

Applicable Consultation: Insured consultations

Applicable Clinics: Sumiyoshi, Umeda, Ginza

●Weekdays (Evening Consultations)/17:00-19:00 (Sumiyoshi/Umeda/Ginza)

●Saturday, Sunday, Holidays (excluding closed days)/All day (Ginza Clinic)

If you arrive after your reserved time during the applicable hours, or if you visit without a reservation, you will need to rebook.
Please understand that a reservation fee will be charged for the time you reserve.

Oak Clinic, Inc.

Oak Clinic
Contact and Reservation Hotline:

0120-009-345

[Reception Hours]
Monday to Saturday: 9:00 AM to 5:00 PM
(Excluding public holidays and year-end/New Year holidays).
Please note that reservations are also
accepted on Sundays and public
holidays from 9:00 AM to 5:00 PM.

※If the above number is unavailable, please call the following number:
TEL 06-4398-1000
(Call charges apply)