To Patients During the Current Period:Notice of Online Medical Consultation

In preparation for the ongoing and anticipated prolongation of the COVID-19 pandemic, we have initiated medical consultations through online platforms.
From now on, we will primarily provide self-pay treatments through online consultations.

Currently, our outpatient services are heavily congested, and we have implemented a maximum time limit of 10 minutes for consultations, regardless of the nature of the medical issue.
However, we understand that there may be a need for more time to explain certain matters or discuss future plans.
One of the advantages of online medical consultations is that patients can receive care from the convenience of their preferred location.
We are able to provide medical consultations to patients in locations other than our outpatient clinic, which is a benefit of our clinic*.
During weekdays, both in the morning and afternoon, we have sufficient physician availability, allowing us to allocate more time for conversations with patients during online consultations.

Please note that some examinations and procedures may still require in-person visits.
However, for pregnancy testing, we have transitioned to a method that can be conducted at home.

>>>Click here for information on changes to pregnancy testing methods.

Our online consultations are also conducted by appointment, allowing for a smooth start to the medical consultation if you are waiting in a location with a stable internet connection during the designated appointment time.

There are no special fees associated with our online medical consultations.
If medication needs to be provided, we will cover the shipping costs for the time being by mailing it to your address.

For matters that may require more than just outpatient consultation hours, we strongly encourage you to take advantage of our online medical consultations.
If you are interested, please inform us when making your appointment.
If you have any questions or concerns, please feel free to contact us.

*Please note that depending on the circumstances, we may still use the outpatient clinic for certain online consultations.

Oak Clinic Inc.

Oak Clinic
Contact and Reservation Hotline:

0120-009-345

[Reception Hours]
Monday to Saturday: 9:00 AM to 5:00 PM
(Excluding public holidays and year-end/New Year holidays).
Please note that reservations are also
accepted on Sundays and public
holidays from 9:00 AM to 5:00 PM.

※If the above number is unavailable, please call the following number:
TEL 06-4398-1000
(Call charges apply)